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| Author: | Admin [ Mon Oct 01, 2012 3:35 pm ] |
| Post subject: | FAQ's |
Q I cannot access my games forums? I get the message 'You do not have permission to view the topics within this forum" A You need to apply to join any game forum - forum follow these instructions: Go to your User Control Panel (top of the screen you are on). Under Options on the left hand side select User Groups. You can then request to join the forum for the game you are currently playing in. Once Admin have verified your email address you will then be given permission to access that forum. Please note that the email address you register with must match the one you use within the game and we may not be able to verify you quickly outside of office working hours. Q I wish to leave the game but can I pass my remaining credit/Season Ticket turns to another manager? A Yes for Games up until and including 114, you can just tell us in advance. *Please note from Game 115 onwards we will not allow Season Ticket weeks to be transferred to another person* Q I have not received my MDS confirmation email? A Have you entered your email address correctly? If you have sometimes MDS confirmation emails are blocked by Hotmail/BT. This happens when the ISP's update their security, check your Junk folder as they may appear there. The issue usually sorts itself out within the few days. As long as you see the page "Thank you for your MDS Return for X - TeamID X - Game X" we will have received your MDS ok. |
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